Hotel Ambra is part of the Kavia Hotels group and sits along Avenida 41 Sur, a bit removed from the downtown core of Playa del Carmen but close to a shopping plaza. It is a straightforward hotel property centered on a year-round outdoor swimming pool, with a sun terrace, garden and lounge areas for guests to relax. Rooms are air-conditioned with a work desk, TV and private bathroom, and a buffet breakfast with American and a la carte choices is served daily. The hotel also arranges a paid shuttle, car rental and tour desk, and repeat guests make up an unusually large share of its visitors.